Warranty
Effective Date: January 15, 2025
At Fukreh Fashion and Lifestyle, we are committed to providing high-quality products. This Warranty Information outlines the terms and conditions of the warranty for our products.
1. Warranty Coverage
Our warranty covers manufacturing defects in materials.
The warranty applies only to the original purchaser and is non-transferable.
2. What Is Covered
Printing defects such as peeling or cracking of the design.
Fabric defects such as holes or tears present at the time of delivery.
3. What Is Not Covered
Normal wear and tear, including fading or shrinking of fabric.
Damage caused by improper washing, drying, or handling.
Alterations, modifications, or repairs made by unauthorized persons.
Customized or personalized products unless there is a clear manufacturing defect.
4. Claiming Warranty
To file a warranty claim, please follow these steps:
Contact our support team at support@fukreh.co.in within the warranty period.
Provide proof of purchase, including your order number and a detailed description of the defect.
Attach clear images of the defect to help us assess the issue.
5. Resolution
If your claim is approved, we will offer one of the following resolutions:
Replacement of the defective product.
Repair of the defective product (if applicable).
Store credit or refund, at our discretion, if a replacement is not available.
6. Shipping Costs
If the warranty claim is approved, we will cover the shipping costs for the replacement or repair.
If the claim is denied, the customer will bear the shipping costs for returning the product.
7. Limitation of Liability
Our liability is limited to the original purchase price of the defective product. We are not responsible for any incidental or consequential damages arising from the use of our products.
8. Changes to Warranty Policy
We reserve the right to update or modify this Warranty Information at any time. Changes will be posted on this page with the updated "Effective Date."
Contact Us
If you have any questions about this Warranty Information or need assistance, please contact us at:
Email: support@fukreh.co.in
Phone: +91 88103 26138
Thank you for choosing Fukreh Fashion and Lifestyle. Your satisfaction is our priority!
