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Refund Policy

REFUND /RETURN POLICY

Effective Date: January 15, 2025

At Fukreh Fashion and Lifestyle, we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the terms and conditions for returns, refunds, and exchanges.

1. Eligibility for Refunds

We accept returns and issue refunds under the following conditions:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be returned in its original packaging with all tags and labels attached.

  • Refund requests must be initiated within 2 days of receiving your order.

  • Return requests must be initiated within 2 days of receiving your order.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Customized or personalized T-shirts.

  • Items purchased on sale or during promotional offers.

  • Items damaged due to misuse or improper care.

3. Process for Refunds

To request a refund, follow these steps:

  1. Contact our support team at support@fukreh.co.in with your order details and reason for return.

  2. Initiate a refund or exchange request at our website
    Website: WWW.Fukreh.co.in

  3. Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

4. Refund Timeline

  • If approved, your refund will be processed within 10 business days.

  • The refund will be credited to your original method of payment, within 10 business days.

  • Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@fukreh.co.in for further instructions.

Exchange time frame, We provide an exchange/replacement within 5 days

6. Shipping Costs for Returns

  • Customers are responsible for paying the shipping costs for returning items unless the return is due to our error.

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Contact Us

If you have any questions about this Refund Policy, don't hesitate to get in touch with us at:

Thank you for shopping with Fukreh Fashion and Lifestyle!

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